For a network so adept at juggling a lot of balls during March Madness, CBS dropped a big one on Saturday and in the process drew the ire of fans throughout SEC country.
With less than 50 seconds to play in a tight contest between Kentucky and Arkansas, the network's feed suddenly went dark. When it reappeared moments later, viewers saw the start of the St. John's-Duke game. Not surprisingly, the switchboard at CBS' Lexington, Ky., affiliate WKYT quickly lit up.
General manager Wayne Martin told kentucky.com the station was deluged with hundreds of phone calls from irate fans. He said his staff immediately called CBS' New York headquarters, where staffers got the game back on the air with 14 seconds to go, allowing fans to watch Kentucky win 63-58.
Viewers in Alabama, Tennessee and Florida said they experienced the same outage. A "switching error" in New York was the cause of the snafu, Martin said.
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